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Alpha 4.10.2

Star Citizen Error Codes and In-Game Messages Explained

Every Star Citizen error code with the exact wording the game shows, what it means and what to do, plus the common in-game messages new players run into.

Updated: 10/14/2026

TL;DR: Find your code or message below. Each one shows the exact wording from the game files, what it means and what to do. The most common one, 30000, means you lost your connection to the game server. Verifying your game files in the RSI Launcher fixes more of these errors than any other single step.

Last updated: October 14, 2026. Error codes and message wording as of Alpha 4.10.2, copied from the game files. We refresh them after each patch.

Start here: three steps that fix most errors

  1. Wait a few minutes and try again. Many official messages, especially the 41000s and 60000s, describe a server time-out and ask you to do exactly this.
  2. Check the RSI Status page for known server problems before you change anything on your PC.
  3. Verify your game files: in the RSI Launcher, open Settings and click Verify. The official text for many codes asks you to do this, and it is RSI Support's first step for error 30000.

Every in-game error code and message (Alpha 4.10.2)

All 211 error codes in the game (183 with a real message), plus 38 common in-game messages, with the exact wording the game shows you. Search by code number or by any words from the message.

Official wording copied from the Star Citizen game files (Alpha 4.10.2, extracted 2026-10-14). The explanations are ours; where RSI Support has an article, we link it.

In-game messages explained

Ships and vehicles

The game says

Failed to Retrieve Vehicle WE ARE UNABLE TO DEAL WITH YOUR REQUEST AT THIS TIME PLEASE TRY AGAIN LATER OR CONSIDER FINDING ALTERNATE MEANS OF TRANSPORT.

What it means

The vehicle terminal (ASOP) couldn't get your ship out of storage right now.

What to do

  • Try again in a minute or two, as the message says.
  • If it keeps failing, try a different terminal or spaceport.

The game says

Your claim currently cannot be processed. Please try again later.

What it means

Your request to claim a destroyed or lost ship back couldn't be processed this time.

What to do

Try again later, as the message says. If a claim is already running, wait for its timer to finish.

The game says

THIS VEHICLE SIZE CANNOT BE REQUESTED AT THIS LOCATION THIS TYPE OF VEHICLE CANNOT BE REQUESTED AT THIS LOCATION

What it means

This location has no landing pad, hangar or vehicle bay that fits that ship or vehicle.

What to do

  • Request it from a location with a pad or hangar big enough for it, such as a main city spaceport or a large station.
  • Ground vehicles need a location that can spawn them, such as a garage or a hangar big enough for that vehicle.

The game says

Failed to spawn spaceship: Please re-select a ship in the menus and try again.

What it means

The game couldn't create the ship you picked, so it disconnected you.

What to do

Pick the ship again in the menus and try again, as the message says.

The game says

Request Denied: Active CrimeStat Request Denied: Location Not Viable Request Denied: Not Actively Piloting Vehicle

What it means

Your refuel request was turned down. The reason is in the message: you have a CrimeStat, your location doesn't allow refueling, or you aren't flying the ship.

What to do

Fix the reason shown: clear your CrimeStat, move somewhere else, or sit in the pilot seat. Then send the request again.

Law and restricted areas

The game says

Restricted Area - Vehicles Will Be Impounded Exit The Restricted Area Impounding Vehicle In […]

What it means

You flew or drove into a restricted area (often around a landing zone). If you don't leave before the countdown ends, your vehicle is impounded.

What to do

Leave the restricted area before the timer runs out. Follow the on-screen arrow to the nearest exit.

The game says

RESTRICTED AREA

Official in-game hint

To safely traverse the Restricted Area, locate the nearby AR Marker Tunnel and fly along its path.

What it means

You're inside an area where flying is limited, such as the airspace around a city.

What to do

Find the nearby AR marker tunnel and fly along it, as the in-game hint says.

The game says

Entering Armistice Zone - Combat Prohibited Weapon System Locked While in Armistice Zone Cannot Lock Target in Armistice Zone Unavailable while in an Armistice Zone

Official in-game hint

Contextual actions will be greyed out and inactive when they are not applicable. For example, equipping a weapon within an Armistice Zone.

What it means

You're in an armistice zone (typically around cities, landing zones and some stations, but not every station or outpost), where combat is prohibited. Weapons and missile locks are disabled, and some actions are greyed out.

What to do

Nothing is broken. Fly or walk out of the zone and the restrictions lift (you'll see "Leaving Armistice Zone").

The game says

Security Alerted Of Your CrimeStat Armistice Zone Privileges Revoked

Official in-game hint

Your CrimeStat level can limit which contracts are available. Crimestat levels can be legally removed by paying fines or serving jail time.

What it means

You entered an armistice zone with a CrimeStat. Security knows, and you no longer get the zone's protection.

What to do

Leave the area. Clear your CrimeStat by paying fines or serving jail time, as the in-game hint says.

The game says

Regeneration - CrimeStat Due to your current CrimeStat, you have been regenerated at the nearest facility outside of the UEE's jurisdiction. Due to your current CrimeStat, local authorities have incarcerated you after regeneration.

Official in-game hint

Your CrimeStat level can limit which contracts are available. Crimestat levels can be legally removed by paying fines or serving jail time.

What it means

You died with a CrimeStat, so you didn't respawn at your normal medical bay. Depending on your CrimeStat you wake up at a facility outside UEE law, or in prison.

What to do

To get back to normal respawns, clear your CrimeStat by paying fines or serving jail time.

The game says

Armistice Zone - Medication Medical pens cannot be used to inject others while in a armistice zone.

What it means

Inside an armistice zone you can't inject another player with a medpen.

What to do

Step outside the zone to inject someone else, or have them use their own medpen.

Quantum travel

The game says

Routing unavailable: this location is obstructed, reposition and retry.

Official in-game hint

Your destination is obstructed and Quantum Travel cannot be initiated. You may need to travel somewhere else first to find a clear path.

What it means

Something (usually a planet or moon) is in the way of a straight quantum jump to your destination.

What to do

Move your ship a little and retry, or jump to another point first that has a clear line to your destination.

The game says

Routing unavailable: you do not have enough fuel to reach this target. INSUFFICIENT FUEL

What it means

Your ship doesn't have enough quantum fuel to reach that destination in one jump.

What to do

Refuel at a station or landing zone, or split the trip into shorter jumps.

The game says

Routing unavailable: you can only set a quantum route from the seat of a ship.

What it means

You tried to set a quantum route while not sitting in a ship's pilot seat.

What to do

Sit in the pilot seat, then set the route on the starmap.

The game says

Routing unavailable: you cannot set a quantum route to a location in another solar system.

What it means

Quantum routes only work inside the star system you're in. You can't route straight to another system.

What to do

Fly to the jump point for that system and go through it first.

Inventory and armor

The game says

Clothing and undersuits (and thus armor) cannot be equipped at the same time.

Official in-game hint

You must wear an undersuit to equip armor pieces. Since undersuits can't be worn with clothing, you are unable to pair clothing with armor.

What it means

Armor needs an undersuit, and undersuits can't be worn with normal clothing, so you can't mix clothes and armor.

What to do

Take off the clothing, put on an undersuit, then equip the armor pieces.

The game says

Cannot fit inside

Official in-game hint

Storage containers have size limits. Items that are too large cannot be placed inside.

What it means

The item is too big for that container (a backpack, armor pocket or box), whatever space is left.

What to do

Use a bigger container, such as a larger backpack or your ship's storage.

The game says

You have found a harvestable item but you don't have an armor with an inventory equipped. You cannot store this item without one.

What it means

You need armor with inventory space (such as a backpack) to pick up harvestable items.

What to do

Equip armor with storage, or a backpack, then come back.

The game says

You cannot use this interaction while wearing a helmet. Remove your helmet through mobiGlas or Personal Inner Thought menu and try again.

What it means

Some interactions, like eating and drinking, don't work while you wear a helmet.

What to do

Take your helmet off through the mobiGlas or the inner thought menu, then try again.

Shops and cargo

The game says

Insufficient stock to complete this purchase.

What it means

The shop doesn't have enough of that item or commodity in stock for the amount you asked for.

What to do

Buy a smaller amount, try another shop, or come back later.

The game says

The shop is full of this item and cannot buy more

What it means

That shop already holds as much of this item as it can, so it won't buy any more from you.

What to do

Sell it at another shop, or come back later.

The game says

Cargo transactions cannot be completed while vehicle is occupied.

What it means

The commodity terminal can't load or unload your ship while someone is inside it.

What to do

Everyone gets out of the ship, then try the transaction again.

The game says

Unable To Deliver, Warehouse is Full

What it means

Your warehouse at this location has no room left, so the freight elevator can't deliver more to it.

What to do

Make space by selling or moving some items, or send fewer items up the elevator.

The game says

Invalid Items Certain item(s) you have placed on the elevator cannot be delivered here. Remove the problematic items and try again. Mission items can't be transferred to this location.

What it means

Something on the freight elevator can't be delivered at this location. Often it's mission cargo meant for somewhere else.

What to do

Remove the problem items and try again, as the message says. Take mission cargo to the destination in your contract.

Party and servers

The game says

Party launched failed because you are not the party leader.

What it means

Only the party leader can launch the whole party into a server.

What to do

Ask the party leader to launch, or have them make you leader.

The game says

Cannot Join (Server Full) Server Full

What it means

The server your friend or party is on has no free slots.

What to do

Try again in a few minutes, or have the group move to a new server together.

The game says

Your party leader has yet to launch you into a server! Do you still wish to continue?

What it means

You're in a party, but the leader hasn't launched the party yet. If you continue, you go in alone and may end up on a different server.

What to do

Cancel and wait for the leader to launch, so the party lands on the same server.

The game says

Game Server Queue You are connected to Login Server #[…]. Your current position in the queue is […].

What it means

The servers are busy, so you're waiting in line to get in.

What to do

Keep the game open and wait. Your place in the queue is shown on screen.

The game says

You will be kicked from the server in […] seconds due to inactivity.

What it means

You haven't done anything for a while, and the server is about to disconnect you (error 30028).

What to do

Move or press any key to stay connected.

The game says

An error occured saving your home location. Please try again later.

What it means

Picking your starting location on a new character failed on the server side.

What to do

Try again later, as the message says.

Logging out and respawning

The game says

Bed Unavailable The bed you last logged out from is currently unavailable on this server. Instead, you have respawned at your previous location.

What it means

You logged out in a bed (often in a ship) that isn't available on this server, so the game spawned you where you were before.

What to do

Nothing to fix. If your ship is gone, retrieve it from a vehicle terminal (ASOP).

The game says

Logging Out When people are nearby, your ship remains on the server for a short time During this time there is a risk of it being destroyed or stolen Logging Out When no other people are in the area, your ship will despawn from the server

What it means

When you log out in a ship bed with other players nearby, your ship stays on the server for a short time and can be destroyed or stolen. With nobody around, it despawns from the server.

What to do

Log out in a ship bed when nobody else is nearby, or log out at a station or city.

The game says

Preferred ICU Unavailable

Official in-game hint

If your regen preference is unavailable at time of respawn, you will instead regen at the facility closest to your primary residence.

What it means

The medical bay you picked for respawning can't be used right now (for example, the ship holding it was destroyed or despawned, or its bed has no MedGel).

What to do

Nothing to fix. You respawn at the medical facility closest to your home location instead, as the in-game hint says.

Medical

The game says

Rescue Beacon: Current Balance: […] aUEC - Insufficient funds for activation.

What it means

When you're downed, sending a rescue beacon costs aUEC, and your wallet doesn't have enough.

What to do

Wait for a player to help you, or respawn. Keep some aUEC on hand for next time.

The game says

Medical Devices cannot heal targets with a critical Blood Drug Level (BDL) when in Basic Mode. Use Advanced Mode to bypass the BDL safety limits. The Multi-Tool Healing Attachment cannot heal targets with a Critical Blood Drug Level (BDL).

What it means

The patient has too much medication in their system (a critical Blood Drug Level), so healing tools refuse to add more.

What to do

With a medical gun, switch to Advanced Mode, which bypasses the safety limit (the in-game text says so). The multi-tool healing attachment can't.

The game says

You cannot pilot ships while your arms are experiencing Partial Paralysis. Treat with an Opioid like Roxaphen to temporarily regain function.

What it means

Your arms are injured enough to cause Partial Paralysis, which blocks flying, climbing ladders, carrying heavy items and similar actions.

What to do

Take an opioid like Roxaphen to regain function for a while, as the message says, then get treated at a medical bed (severe injuries need a higher-tier bed).

Connection and game files

The game says

Poor Connection: Disconnected due to poor quality connection. If the problem persists please check the internet connection.

What it means

Your connection to the server was too poor (too slow or unstable), so you were disconnected.

What to do

Check your internet connection, as the message says. Use a wired connection if you can, and turn off downloads or a VPN.

The game says

Error: Corrupted P4K File Detected. Error: Issue During File Decompression.

What it means

Part of your game data (the big Data.p4k file) is damaged or couldn't be unpacked.

What to do

Verify your game files: in the RSI Launcher, open Settings and click Verify.

Error codes, by number

Backend services (6800)

6800 means a backend service that finds you a game instance hit an error. The official message asks you to wait a few minutes and try again.

  • Wait a few minutes and try again.
  • Check the RSI Status page for known server problems.
Star Citizen error codes: Backend services (6800)
CodeWhat the game says, and what to do
6800Query Instance Service failed. Disconnected by backend services encountering an error processing the request. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.

Network and connection (30000s)

Codes in the 30000s mean the connection between your game and the game server broke. The official messages range from a lost connection or time-out to data mismatches after a patch.

  • If the message mentions a version or data mismatch, open the RSI Launcher and verify your game files so you have the latest build.
  • If it says to wait at least 30 seconds, wait before reconnecting.
  • If it mentions your internet connection, check it and any VPN before trying again.
Star Citizen error codes: Network and connection (30000s)
CodeWhat the game says, and what to do
30000Connection Lost. Game client has lost its connection to the game server.

RSI calls 30000 its general timeout message. You lost your connection to the game server (often because the server crashed), or timed out while connecting.

  • Verify your game files: in the RSI Launcher, open Settings and click Verify.
  • Fully close the RSI Launcher (check Task Manager for extra copies), then log in again.
  • If you use a VPN, turn it off and reconnect.
  • Rename the USER folder in ...\StarCitizen\LIVE (it holds the game's local settings, so renaming keeps a backup). RSI suggests deleting it.
  • If it keeps happening, add your details to the Issue Council.

Source: RSI Support: Error Code 30000

30001Protocol Error. A malformed network packet triggered disconnection.
30002Socket Error (Receive). An unhandled error was encountered while receiving a network packet. If the problem persists please check the internet connection and update your network drivers.
30003Message Size. Received a network packet of unexpected size. If the problem persists please check the internet connection and update your network drivers.

RSI is still investigating 30003. Most reports point to network problems and the file corruption they cause, or to programs that manage your internet traffic.

  • Turn off or uninstall network "optimizer" software such as cFosSpeed (often bundled with MSI, Gigabyte and ASRock motherboards).
  • Verify your game files: in the RSI Launcher, open Settings and click Verify.

Source: RSI Support: Error Code 30003

30004Server Full. The selected instance is full. Please try again.
30005Friendly Fire. Disconnected for dealing too much friendly fire.
30006Kicked. User initiated kick from server.
30007Entity Registration Failure. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30008Parent Entity Missing. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30009Game Error. The game detected an unexpected error and disconnected.

RSI tracks 30009 and 30018 together as a login error. It shows up most often after you logged out or crashed inside a ship, or in a no-fly zone.

  • Wait a while and try again. It sometimes clears on its own.
  • If a friend is still in the game and your ship is still there, ask them to destroy it.
  • Try flying that same ship in Arena Commander, which can clear it in the Universe.
  • Until RSI fixes it, avoid logging out in a ship bed.
  • If you use a VPN, try a different region.

Source: RSI Support: Error Code 30009/30018

30010Nub Shutdown. The nub has been shutdown.
30011Connection Reset. The connection to the game server was forcibly reset. The game server may have crashed or there was a temporary network issue. Please wait a short while and try again. If the problem persists and unable to connect please check the internet connection and firewall settings.
30012View State Error. An error occurred during a view state transition.
30013Exception handler crashed
30014Game Session Already Started. Game mode cannot be joined mid-game. To find to another game to join please try again from the menus.
30015User Requested. A user action triggered disconnection.
30016User Requested. A user action triggered disconnection.
30017Connection Failed. Unable to connect to server. If the problem persists please check the internet connection.
30018Connection Timeout. Timeout while connecting to server. If the problem persists please check the internet connection.

RSI tracks 30009 and 30018 together as a login error. It shows up most often after you logged out or crashed inside a ship, or in a no-fly zone.

  • Wait a while and try again. It sometimes clears on its own.
  • If a friend is still in the game and your ship is still there, ask them to destroy it.
  • Try flying that same ship in Arena Commander, which can clear it in the Universe.
  • Until RSI fixes it, avoid logging out in a ship bed.
  • If you use a VPN, try a different region.

Source: RSI Support: Error Code 30009/30018

30019RMQ Reliable message timed out
30020Session Ended. The session has ended.
30021Module error
30022Restart
30023Class Registry Mismatch. Disconnected due to data mismatch with server. Please run the launcher as administrator and verify the game installation has been updated to the latest version.
30024No back-end
30025Broker error
30026Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30027Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30028Inactivity. Disconnected for being inactive for too long.

You were kicked for being inactive.

  • Restart the game and carry on.
  • If you weren't inactive, make sure your PC's clock is correct (sync it with an internet time server).

Source: RSI Support: Error Code 30028

30029Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30030Validation Error. Disconnected due to suspected cheating
30031Serializer Mismatch. A network serializer did not match the server version. Please run the launcher as administrator and verify the game installation has been updated to the latest version.
30032Unknown. An unknown error was detected.
30033Anticheat Encountered An Error
30034Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30035Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30036Disconnected due to sanction enforcement
30037Duplicate network channel. Disconnected due to an internal network error. Please restart your client and wait at least 30 seconds before trying again.
30038Duplicate network node id. Disconnected due to an internal network error. Please restart your client and wait at least 30 seconds before trying again.
30039Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30040Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30041Shared key uninitialized. A bug was encountered while attempting to establish a secure connection to the game servers. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30042Invalid public key. Received an invalid public key while attempting to establish a secure connection to the game servers. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30043Secret generation failed. A bug was encountered while attempting to establish a secure connection to the game servers. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30044Secret hashing failed. A bug was encountered while attempting to establish a secure connection to the game servers. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30045Key exchange request failed. Received a connection request packet with invalid data. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30046Key exchange acknowledgment failed. Received a connection acknowledgment packet with invalid data. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30047Received an invalid message. Disconnected due to receiving a malformed network packet. Please run the launcher and verify that the game installation has been updated to the latest version. Report this error to the issue council if the problem persists.
30048Message handler is not registered. Please run the launcher and verify that the game installation has been updated to the latest version. Report this error to the issue council if the problem persists.
30049Invalid message header. Disconnected while reading a malformed network packet. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30050Reliable packet dropped. A bug was encountered causing reliable packets to be dropped. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30051Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30052Received Duplicate Bind. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30053Layout mismatch. Disconnected due to a layout mismatch with the server. Please run the launcher and ensure that the game installation has been updated to the latest version. Verify the game files if this does not resolve the issue. Report this error to the issue council if the problem persists.
30054Received invalid message type. Received a message not intended for the client. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30055Message sent from an invalid remote process. The remote host is unauthorized to send messages of this type. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30056Message sent from an invalid remote process. The remote host is unauthorized to send messages of this type. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30057Message sent from an invalid remote process. The remote host is unauthorized to send messages of this type. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30058Message sent from an invalid remote process. The remote host is unauthorized to send messages of this type. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30059Replicated entity view missing. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30060Game Version mismatch. Disconnected due to a version mismatch with the server. Please run the launcher and verify that the game installation has been updated to the latest version. Report this error to the issue council if the problem persists.
30061Component Registry mismatch. Disconnected due to data mismatch with the server. Please run the launcher and verify that the game installation has been updated to the latest version. Report this error to the issue council if the problem persists.
30062DataCore mismatch. Disconnected due to data mismatch with the server. Please run the launcher and verify that the game installation has been updated to the latest version. Report this error to the issue council if the problem persists.
30063Entity Archetype mismatch. Disconnected due to data mismatch with the server. Please run the launcher and verify that the game installation has been updated to the latest version. Report this error to the issue council if the problem persists.
30064Object Container mismatch. Disconnected due to data mismatch with the server. Please run the launcher and verify that the game installation has been updated to the latest version. Report this error to the issue council if the problem persists.
30065Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30066Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30067Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30068Invalid layout change. Disconnected as the client has attempted to illegally modify layout data. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30069Non-final layout. Disconnected due to a server side internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30070Layout verification failed. Disconnected due to a server side internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
30071Unauthorized Token Request. Disconnected due to an unauthorized server-only token request. Report this error to the issue council if the problem persists.
30072Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30073Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30074Developer placeholder, not a real message. If you see it, report it to the Issue Council.
30075Developer placeholder, not a real message. If you see it, report it to the Issue Council.

Loading into the Universe (41000s)

Codes in the 41000s happen while the game is putting you into the Universe: loading the level, creating your character or spawning your ship. Most of the official messages describe a time-out, or the servers being unresponsive or overloaded.

  • Wait a few minutes and try again (that is what most of these messages tell you).
  • If the message mentions a missing or corrupted level file, verify your game files in the RSI Launcher.
Star Citizen error codes: Loading into the Universe (41000s)
CodeWhat the game says, and what to do
41000Context establisher task time-out. A connection or loading task was taking too long and may never have completed. This is likely caused by the game servers being overloaded or an error on your account. Please wait a few minutes before trying again. If the problem persists then please contact Player Relations.
41001Model view synchronization time-out. Disconnected while waiting for the remote host and your client to synchronize states. This is likely caused by the game servers being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41002Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41003Spawn system roots time-out. Disconnected while waiting for an entity to spawn likely caused by the game servers being unresponsive or overloaded. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41004Missing system roots. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41005Missing universe root. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41006Failed to bind unstreamable. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41007Failed to bind system root. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41008Failed to bind solar system unstreamables. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41009System root not bound. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41010Failed to bind streamables. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41011Failed to bind forced streamed entities. Disconnected due to an internal network error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41012Server clock synchronization failed. Disconnection likely caused by the game servers being unresponsive or overloaded. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists
41013Create player streaming bubble time-out. Disconnection caused by backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41014Grant player owned tokens time-out. Disconnection likely caused by the game servers being unresponsive or overloaded. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41015Failed to find connection. Could not establish a secure connection with the server. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41016Unidentified map name or mode. Could not identify the map name or game mode. If online, there is potentially a problem connecting to the backend services. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41017Retrieve shard information time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41018Missing shard id. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41019Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41020Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41021Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41022Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41023Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41024Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41025Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41026Developer placeholder, not a real message. If you see it, report it to the Issue Council.
41027Acquire shard information time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41028Get shard information time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41029Get shard information failed. Disconnected by backend services encountering an error processing the request. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41030No external services instance exists. The game detected an unexpected error and disconnected. Please run the launcher and check for any hotfixes. Report this error to the issue council if the problem persists.
41031No entity graph instance exists. The game detected an unexpected error and disconnected. Please run the launcher and check for any hotfixes. Report this error to the issue council if the problem persists.
41032Entity system reset time-out. The game detected a time-out and disconnected. Please wait at least 30 seconds before trying again. If this problem is encountered frequently, ensure that your hardware meets the minimum requirements. Report this error to the issue council including your systems specification if met.
41033Request global scope identifiers time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41034Async-spawns time-out. Disconnected while waiting for entities to spawn likely caused by the game servers being unresponsive or overloaded. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41035View system initialization failed. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41036Missing action-map. The game detected an unexpected error and disconnected. Please run the launcher and verify that the game files are not corrupted or missing. If the problem persists please contact Player Relations.
41037Missing player profile. The game detected an unexpected error and disconnected. Please run the launcher and verify that the game files are not corrupted or missing. If the problem persists then please contact Player Relations.
41038Uninitialized player profile manager. The game detected an unexpected error and disconnected. Please run the launcher and verify that the game files are not corrupted or missing. If the problem persists please contact Player Relations.
41039Missing default action-map. The game detected an unexpected error and disconnected. Please run the launcher and verify that the game files are not corrupted or missing. If the problem persists please contact Player Relations.
41040Player profile invalid actor id. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41041Missing level name. Please run the launcher and ensure that the game installation has been updated to the latest version. Report this error to the issue council if the problem persists.
41042Reading level file failed. Please run the launcher and verify that the game files are not corrupted. Report this error to the issue council if the problem persists.
41043Missing level file. Please run the launcher and verify that the game files are not missing. Report this error to the issue council if the problem persists.
41044Failed to load level file. Please run the launcher and ensure that the game installation has been updated to the latest version and verify the game files. Report this error to the issue council if the problem persists.
41045Spawn game rules time-out. Disconnected while waiting for an entity to spawn likely caused by the game servers being unresponsive or overloaded. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41046Game rules initialization time-out. Disconnection likely caused by the game servers being unresponsive or overloaded. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41047EA player setup time-out. Disconnection likely caused by the game servers or backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41048Offline entitlement player id mismatch. Disconnected due to an internal network error. Please try again.
41049Offline entitlement time-out. Disconnected due to an internal network error. Please try again.
41050Spawn data missing network node id. Disconnected due to backend services being unresponsive or returning unexpected data. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41051Spawn data missing player GEID. Disconnected due to backend services being unresponsive or returning unexpected data. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41052Query vehicle inventory time-out. Disconnection likely caused by the backend database being unresponsive or encountering an unexpected error. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41053Query vehicle inventory failed. Disconnected due to the backend database encountering an error processing the request. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41054Invalid player spawn location. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists. Visit the RSI website and attempt a character repair if this error is seen frequently and you are unable to enter the game.
41055Unstow player vehicle failed. Disconnected due to backend services being unresponsive or returning unexpected data. Please wait a few minutes before trying again. Report this error to the issue council if frequently encountered.
41056Unstow player failed. Disconnected due to backend services being unresponsive or returning unexpected data. Please wait a few minutes before trying again. Report this error to the issue council if frequently encountered.
41057Query player data time-out. Disconnection likely caused by backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41058Query player data failed. Disconnected due to backend services encountering an error processing the request. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41059Query player data unexpected failure. Disconnected due to backend services encountering an error processing the request. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41060EA player creation failed. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41061EA player creation unknown error. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41062Player initialization failed. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41063Removing player during spawn. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41064Player spawn time-out. Disconnected while waiting for an entity to spawn caused by the game encountering an unexpected error. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41065Invalid player entity. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41066Network node id mismatch. Disconnected due to backend services returning unexpected spawn data. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41067Player node id mismatch. Disconnected due to backend services returning unexpected spawn data. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41068Find player by network node id failed. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41069Missing player GEID. The game timed out waiting on data and disconnected. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41070Missing player entity. The game timed out while waiting on an entity to spawn and disconnected. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.

Something is wrong with your character data, which stops the game from loading you in.

  • Wait 10 to 15 minutes, then try again.
  • Join a friend's party and let the party leader enter the Universe.
  • See RSI's article (linked below) for more steps.

Source: RSI Support: Error Code 41070

41071Player failed to complete spawning. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41072Missing actor GEID. The game timed out waiting on data and disconnected. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41073Missing actor entity. The game timed out while waiting on an entity to spawn and disconnected. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41074Actor failed to complete spawning. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41075Invalid network node id. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41076Game rules not spawned. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41077Invalid player entity. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41078Invalid network node id. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41079Game rules not spawned. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41080Missing player entity. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41081Game rules system spawn time-out. Disconnected while waiting for an entity to spawn caused by the game encountering an unexpected error. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41082Game rules spawn time-out. Disconnected while waiting for an entity to spawn caused by the game encountering an unexpected error. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41083Game rules spawning module time-out. Disconnected while waiting for an entity to spawn caused by the game encountering an unexpected error. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41084Invalid tutorial mission. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41085Tutorial mission spawn time-out. Disconnected while waiting for an entity to spawn likely caused by the game servers being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41086Squadron game rules spawning time-out. Disconnected while waiting for an entity to spawn caused by the game encountering an unexpected error. Please try again.
41087Missing player entity. Disconnected while waiting for an entity to spawn caused by the game encountering an unexpected error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41088Missing actor entity. Disconnected while waiting for an entity to spawn caused by the game encountering an unexpected error. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
41089Invalid actor state. Disconnected by a time-out caused by the game encountering an unexpected error. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
41090The solar system you require was never assigned a DGS. Ensure there are enough DGSs and they are all in-game. See confluence for setup help.
41091The player entity does not exist. It should have been unstowed in a previous step. This should never happen. Please report the issue to Network.
41092The Mesh has reported an invalid state. This should never happen. Please report the issue to Network.

Editor (42000s)

These two codes refer to the game editor used by developers. Players shouldn't normally see them.

If you do see one, report it to the Issue Council.

Star Citizen error codes: Editor (42000s)
CodeWhat the game says, and what to do
42000Editor mission seeding time-out. Time-out caused by the game encountering an unexpected error. Please try again.
42001Editor object loading time-out. Time-out caused by the game encountering an unexpected error. Please try again.

Backend services (61000s to 67000s)

Codes from 61000 to 67000 mean one of the game's backend services timed out or failed, so the problem is on the server side, not your PC. The official messages ask you to wait a few minutes and try again.

  • Wait a few minutes and try again.
  • Check the RSI Status page for known server problems.
  • Report it to the Issue Council if it keeps happening.
Star Citizen error codes: Backend services (61000s to 67000s)
CodeWhat the game says, and what to do
61000Variable service time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
61001Variable service query retries failed. Disconnected due to backend services encountering an error processing the request potentially due to being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
62000Document service time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
62001Document service retries failed. Disconnected due to backend services being unresponsive or encountering an error processing the request. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
62002Document service query failed. Disconnected due to backend services encountering an error processing the request. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
63000Entity class registry time-out. Disconnected due to backend services being unresponsive or encountering an error processing the request. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
63001Entity class registry query failed. Disconnected due to backend services encountering an error processing the request. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
63002Entity class registry query time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
65000Object Container Hierarchy time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.

Something went wrong while the game was loading you into the Persistent Universe, usually a temporary network problem.

  • Wait a while, then try again.
  • Check the RSI Status page for known server issues.
  • If it keeps happening, run Character Repair from your RSI account page.

Source: RSI Support: Error Code 65000

65001Object Container Hierarchy query failed. Disconnected due to backend services encountering an error processing the request. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
65002Invalid Object Container Hierarchy data. Disconnected due to backend services returning unexpected data. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
65003Object Container Hierarchy registration time-out. The game detected a time-out and disconnected. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
65004Object Container Hierarchy registration failed. The game detected an unexpected error and disconnected. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
66000Seeding time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
66001Seeding failed. Disconnected due to backend services encountering an error processing the request. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.
67000Global name table seeding time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
67001Global name table seeding failed. Disconnected due to backend services encountering an error processing the request. Please wait at least 30 seconds before trying again. Report this error to the issue council if the problem persists.

Character and spawn location (64000s)

Codes in the 64000s mean the game couldn't find your character or work out where to spawn you. Most of the official messages say this is usually temporary.

  • Try again in a couple of minutes.
  • If it keeps happening, report it on the Issue Council. For 64004 to 64006 the official text also suggests a character reset or character repair (from your RSI account page).
Star Citizen error codes: Character and spawn location (64000s)
CodeWhat the game says, and what to do
64000Developer placeholder, not a real message. If you see it, report it to the Issue Council.
64001Developer placeholder, not a real message. If you see it, report it to the Issue Council.
64002An error occurred while trying to retrieve your character from another shard. Please try again in a couple of minutes. If the issue persists report this problem on issue council
64003An error occurred while trying to retrieve your character. This is likely transient, please try again in a couple of minutes. If the issue persists report this problem on issue council
64004An error occurred while resolving your spawn location. This is likely a transient problem, please try again in a couple of minutes. If the issue persists please report this problem on issue council and attempt resetting your character
64005An error occurred while resolving your spawn location. This is likely a transient problem, please try again in a couple of minutes. If the issue persists please report this problem on issue council and attempt resetting your character
64006Your player entity could not be found. This suggests that the player entity has been erroneously deleted. Please report this on issue council and try a character repair. If that still doesn't resolve the problem reach out to player relations.
64007Developer placeholder, not a real message. If you see it, report it to the Issue Council.
64008A spawn resolver error occurred. Please try again in a couple of minutes. If the issue persists please report this problem on issue council
64009Location resolution time-out. Disconnected due to backend services being unresponsive. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.
64010Location resolution time-out with error. Disconnected due to backend services being unresponsive or encountering an error processing the request. Please wait a few minutes before trying again. Report this error to the issue council if the problem persists.

Anti-cheat and account sanctions (70000s)

Codes in the 70000s come from the game's anti-cheat and account checks. The official text names the reason, such as an authentication failure, a module that failed to load, a cooldown or a ban.

  • For 70003 to 70005, close the game and the RSI Launcher completely and try again. If it keeps happening, verify your game files and contact RSI Support.
  • For a cooldown or ban code (70008 to 70010), contact RSI Player Relations through RSI Support, which handles account sanctions.
Star Citizen error codes: Anti-cheat and account sanctions (70000s)
CodeWhat the game says, and what to do
70000Developer placeholder, not a real message. If you see it, report it to the Issue Council.
70001An internal error occurred
70002Corrupt or invalid message
70003Authentication failed
70004Failed to load the anti cheat module
70005Heartbeat timeout
70006Client runtime check violation
70007Backend runtime check violation
70008Temporary cooldown
70009Temporarily banned
70010Permanently banned

Codes that aren't in the game's list

These come from the RSI Launcher or RSI's backend rather than the game's own error list, so there is no official in-game wording to quote.

60015 / 40015 · Game instance not working

The server instance the game tried to put you in is not working properly. (40015 is the same error.)

Change your login region before choosing to enter the Universe.

Source: RSI Support: Error Code 60015

19000 to 19999 · Authentication error (19000 series)

The 19000-series codes mean your PC and account failed to connect properly with the game servers. This is not about your two-factor login.

  • Wait a few minutes and try again.
  • Check the RSI Status page for server problems.
  • Work through RSI's troubleshooting article (linked below). It covers the many possible causes.

Source: RSI Support: Error Code 19000 / 19005

When to contact RSI Support

If an error keeps coming back after the steps above, report it on the Issue Council; most official messages ask you to. For account problems such as a ban or sanction code, or a character that won't load after a character repair, open a ticket with RSI Support. They handle account problems.

Want your whole first month laid out day by day? Our sister site DayOneCitizen.com is a complete new player guide that walks you through it in order.